Frequently Asked Questions
Everything you need to know about your Hit Box Sports Cards orders.
How are the sports cards shipped to ensure they aren't damaged?
We take protection seriously. All individual cards are shipped in a penny sleeve and a rigid top-loader, then secured between cardboard slabs inside a bubble mailer to prevent any bending or impact damage during transit.
Are the cards guaranteed to be authentic?
Absolutely. We source all our inventory from authorized distributors and reputable collectors. Every single card is inspected for authenticity before being listed on our store.
What is your return policy on sealed wax products?
To maintain the integrity of our inventory, all sales of sealed boxes, packs, and cases are final. We cannot accept returns on sealed products once they have left our facility to ensure no tampering has occurred.
Do you offer international shipping?
Yes, we ship to collectors worldwide. Shipping costs and delivery times vary by country and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How long does it take for my order to ship?
We typically process and ship all orders within 1-2 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.